Contact Us

Last updated: September 27, 2026

Operator

FitNeko (the “Service”) is operated by Jeffery Huang. This page provides contact routes for user support, payments and refunds, privacy and data rights, complaints, partnerships, and media inquiries.

User Support

For general questions, Service support, or payment questions, email support@fitneko.app.

For product updates or to share ideas, follow FitNeko on Instagram.

Refunds and Privacy Requests

Deleting your account data does not need an email: you can do it yourself in the app — see “Your Data Rights” in the Privacy Policy for the steps. For a refund, questions about the Privacy Policy, other data-rights requests such as access, correction, or export, or questions about data handling, email support@fitneko.app. Use the same address for complaints about the Service, payments, or related policies.

Partnerships and Media

For brand partnerships, data integrations, media inquiries, or other collaboration requests, email support@fitneko.app or send us a message on Instagram.